This on demand, self-paced, online webinar module is titled, "Developing Corrective Action & Preventative Action Plans." It is part of the "Quality Control for Meeting Florida Building Code Requirements" webinar series.
Webinar Description:In this module, we focus on why examination of non-conformances is essential to the Quality System. Any effective quality process relies upon the concept of discovering errors. The system must have some way of identifying mistakes. These can be through internal processes such as the Inspector using a checklist, a reviewer looking over the project, the certifier seeing something in the submission, an audit, or an external complaint of some kind. Learn how to build this system and what you do when mistakes come to light.
Please Note: After you complete the checkout process, you will receive a link to download the included files. It will download in a .zip file format and you will need to unzip the file to access the document(s).